Privacy Policy

Last Updated: 2025.11.20
Company: GT Motors LLC / Gobi Raid Mongolia

1. Introduction

Gobi Raid Mongolia (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you browse our website, contact us, or book a motorcycle tour with us.

By using our website or providing your personal information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Passport details (for booking and permits)

  • Emergency contact

  • Payment information (processed securely through third-party providers)

  • Any additional information submitted via forms, WhatsApp, Messenger, or email

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on each page

  • Cookies and usage tracking information

This helps us improve our website performance and marketing efficiency.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Booking & Customer Service

  • Process tour bookings

  • Send confirmations and invoices

  • Arrange accommodations, meals, guides, support vehicles, and equipment

  • Provide safety and emergency support

  • Contact you before, during, or after your tour

3.2 Communication

  • Respond to inquiries

  • Send tour information, itineraries, pricing, and updates

  • Send newsletters, promotional offers, or early-bird discounts (only if you consent)

3.3 Improvement & Marketing

  • Improve our website design and user experience

  • Run targeted advertising campaigns

  • Analyze website traffic

  • Measure campaign performance

We never sell your personal information.

4. Legal Grounds for Processing

We process your data based on:

  • Your consent (newsletter, contact forms, inquiries)

  • Contractual necessity (when you book a tour)

  • Legitimate business interests (improving services, customer safety)

  • Legal obligations (accounting, safety, compliance)

5. How We Store and Protect Your Data

We use industry-standard security measures to protect your information:

  • Encrypted storage

  • Secure booking systems

  • Restricted staff access

  • Secure third-party processors (payment, email, analytics)

However, no online system is 100% secure. We strive to protect your information to the highest reasonable standard.

6. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

  • Hotels, ger camps, and accommodation partners

  • Support crew (drivers, chefs, mechanics)

  • Tour guides

  • Payment processors

  • Email service providers

  • Local authorities (if required for permits or emergencies)

We do not sell, rent, or trade your personal information.

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Remember your preferences

  • Analyze traffic patterns

  • Deliver personalized advertising

You can accept or refuse cookies in your browser settings.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Opt out of marketing emails

  • Request a copy of your data

To exercise any of these rights, contact us at:
📧 info@gobi-raid.mn

9. Data Retention

We keep your personal data only as long as necessary for:

  • Providing services

  • Legal compliance

  • Accounting and record-keeping

Booking information may be stored for up to 7 years as required by law.

10. International Data Transfers

Since we work with international clients, your data may be accessed or processed in countries outside your residence.
We ensure that all data transfers follow appropriate security standards.

11. Third-Party Links

Our website may contain links to external sites (e.g., Instagram, YouTube, TripAdvisor).
We are not responsible for the privacy practices of those websites.
We recommend reading their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.