Frequently Asked Questions

ON THE TOUR

  • Yes, you will have access to electricity during most of the evenings at ger camps. We also carry a generator with us for nights in the open wild. A small power bank can be helpful though to be less dependent.

  • Yes, most of the time you will have coverage. Mongolia has improved its telecommunication network in the countryside a lot over the past years. On average about 60-70% of the tour you will be reachable and have access to internet. When we camp in the open wild you will however most likely not have coverage during that night. For any EMERGENCIES, we always carry a satellite phone with us too.

  • Yes, we will actually provide you with a local SIM card upon arrival, free of charge. It has 10GB of data usage which should be enough for your entire stay.

  • Yes, you can bring a drone to Mongolia without any issues. Given Mongolia’s vast and diverse landscapes drone shots always look stunning. We recommend bringing one if you know how to fly them.

  • Yes, we should normally always have enough space in support vehicles for extra camera equipment if needed. If you are talking about any larger items, please get in touch with us in advance.

  • No problem, please inform us accordingly during the booking process. Every tour is accompanied by our own chef, he will make sure everything is up to your preferences.

TRAVEL, VISA & ARRIVAL

  • Once you land we will create a Whatsapp group with all riders in there. All timings (welcome-dinner, gear fitting, safety briefing, shop visit etc.) will be communicated through that group so everyone stays in the loop. Should you need anything in specific while you are in the city our logistics manager will take care of it right away (club reservations, restaurant recommendations etc.).

  • The easiest way to get a Mongolian visa is through the government’s new website www.evisa.mn. It also lists all the countries which are visa exempt, the list is constantly growing. Germany, USA, Australia for example do not need a visa to enter for a duration of up to 30 days. You should apply for your visa no later than 30 days prior to departure.

  • The main airlines going into and out of Ulaanbaatar are MIAT (the Mongolian National Airline), Aeroflot, Air China, Korean Air and Turkish Airlines

  • Yes, we can easily arrange extra hotels nights for you before and after the tour if needed.

    As we do have corporate contracts with our three partner hotels you do not need to present any credit card details in advance to them. In addition, you will receive a much better rate than you can find anywhere online.

  • Of course, just make sure you send us your flight details in advance and our driver will pick you up accordingly. That also goes for departure flights.

  • Every season in Mongolia has its unique charm. In April and early May, the mornings can still be chilly, but this time offers incredible rewards for those who visit. With the official tourism season yet to begin, the vast countryside feels peaceful and almost untouched, offering a rare sense of solitude. The peak season, however, falls in June, July, and August, when temperatures reach up to 30°C during the day. These summer months are perfect for those who enjoy warm days, cozy bonfire nights, and refreshing swims in the lakes.

GEAR & LOGISTICS

  • As the official importer of Royal Enfield, we take pride in our beautiful store in Ulaanbaatar. We offer a wide range of gear and accessories, from camel bags to helmets, boots, and more. If you're looking for something specific or need larger sizes, please let us know in advance, and we'll ensure it's in stock for you.

  • Yes, international credit cards are widely accepted while in Ulaanbaatar. You might face difficulties in the countryside though.

  • Yes, you can easily take out Mongolian Tugrik (MNT) at most of the city’s ATM’s.

  • Yes, no problem. Just send us an email before the tour starts with your sizes, so we can prepare in advance. Any additional charges can be paid at our shop by credit card, there is no need to change the invoice you received or make any transfers in advance.

  • Yes, no problem. You can purchase the insurance at our shop by credit card before tour start, there is no need to change the invoice you received or make any other transfers in advance.

LUGGAGE & ESSENTIALS

  • The backpack you carry on the bike should be small and light. You only carry essentials in there like a camel bag (2L), your mobile or camera, ID, and your raincoat. All other items and clothing will be in your duffle bag, transported in our support vehicles.

  • Yes we do have a locked room at our hangar, where you can leave any luggage you don’t need while on the tour.

  • Please have a look at the recommended to-bring PDF link at the bottom of the page. It lists all the items you should have with you to be well-equipped for any of our tours.

  • Hard shell cases are not recommended as they will most likely break during the tour. They are also too big to transport as we only have limited space in our support vehicles. Duffle bags instead are dirt, water and shock resistant, which is important while camping in the open wild as those will remain outside of your tent.